MEDICAL BILLING
ABOUT MEDICAL BILLING
Medical Billing can be the dungeon of any practice, where money is left forgotten and out of sight for a variety of reasons. System problems can cause billing delays, claims can miss the filing deadlines, payments are not posted correctly, and patients are not billed properly. EMBER avoids these pitfalls with rigorous training, strong work ethics, and a dedication to accuracy. We ensure our staff is trained and experienced in coding, and we stay current with any changes in the medical billing field so you don’t have to. Charges are never left unentered, payments never left unposted, denials never left unchallenged, and we always keep up with patient billing as per our client’s requirements.
Why spend your money staffing, training, and housing a billing department when we can handle your billing for you? EMBER provides friendly service, efficient billing, and the same desire to make your business as profitable as it can, all for less than the cost of in-house billing! Our fees are directly tied to our performance, so you can be assured that we are working hard for you.
We at EMBER take pride in every facet of our service. We are always available for contact to discuss your questions, and we ensure our clients are current with any changes in the field. EMBER understands that open communication is a large part of any successful partnership. We work hard to maintain open dialogue with our clients so that together we can overcome any hurdles that might occur. Our staff is experienced and we invest in frequent training to ensure we are always friendly, efficient, and compliant with all HIPAA regulations and industry changes.
WHY USE EMBER?
ACCOUNTS RECEIVABLE
Research into your A/R is important to you and us! We investigate your A/R for any amounts that seem uncollectable until full review, and work to collect every dollar available for your practice.
FREE ANALYSIS
We perform a free analysis of current fee schedules within the first 6 months of an engagement and provide suggestions for fee changes to improve the profitability of your practice.
CLAIM SCRUBBING
Most billing software provides a basic accuracy check for claims, but we know that software can still allow simple errors. Our staff examines every claim for errors that would otherwise delay processing.
REJECTION AND DENIAL RATES
We have one of the lowest initial rejection/denial rates in the industry! Our focus on accuracy means we have an initial rejection/denial rate under 1% across all clients!
REJECTION FOLLOW-UP
We follow up on your rejection notices for you! Starting the day of receipt, our staff works every rejection to its conclusion so you don’t have to!
REGULAR REPORTING
EMBER provides regular reports so that you don’t have to wonder how your business is doing. You can see your status at a glance!
DAILY FILING
Insurance claims are processed daily, reducing the risk of missed filing deadlines. EMBER does not miss filing deadlines, that issue becomes a ‘non-‘issue when you place your billing in EMBER’s hands.
DAILY POSTING
Payments to the practice are posted daily, providing you with an accurate picture of your A/R and revenue collections.
PAYMENT RECOVERY
Every patient owed balance is reviewed monthly to recover payment, for a minimum of 3 months. If the patient has not made arrangements for paying by the third month then EMBER will start making personal calls to the patients so that your office does not need to do that.